doi> MENDONCA, M. J. C. ; PEREIRA JUNIOR, AMARO OLIMPIO ; BELLIDO, M. ; MEDRANO, L. A. ; PESSANHA, J. F. M. . Service quality performance indicators for electricity distribution in Brazil. Utilities Policy, v. 80, p. 101481, 2023.
doi> MENDONCA, M. J. C. ; PEREIRA JUNIOR, AMARO OLIMPIO ; BELLIDO, M. ; MEDRANO, L. A. ; PESSANHA, J. F. M. . Service quality performance indicators for electricity distribution in Brazil. Utilities Policy, v. 80, p. 101481, 2023.